Privacy Policy

Last Updated: June 3, 2025

1. Introduction

Ascend Amino ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.AscendAmino.com, purchase our products, or interact with us. This policy applies to all visitors, users, and customers of the Website. By using our Website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Information you voluntarily provide when you make a purchase, create an account, or contact us, including:

• Name

• Email address

• Phone number

• Shipping and billing address

• Affiliation with a research institution or laboratory

• Payment information (processed securely by third-party payment processors)

2.2 Non-Personal Information

Information automatically collected when you use our Website, including:

• IP address

• Browser type and version

• Operating system

• Pages visited and time spent on the Website

• Referring website or source

We may use cookies, web beacons, or similar technologies to collect non-personal information to improve your experience and analyze Website usage. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, including shipping and payment processing.

• To verify your eligibility to purchase our products for research purposes.

• To communicate with you, including responding to inquiries and providing customer support.

• To improve our Website, products, and services based on usage data.

• To send promotional emails or updates about our products (you may opt out at any time).

• To comply with legal obligations and protect our legal rights.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers (e.g., payment processors, shipping companies) who assist us in operating our Website and fulfilling orders, provided they agree to keep your information confidential.

• Legal Compliance: When required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our rights, property, or safety.

• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure payment processing, and restricted access to your data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.

• Correction: Request correction of inaccurate or incomplete information.

• Deletion: Request deletion of your personal information, subject to legal obligations.

• Opt-Out: Opt out of promotional communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us at [Insert Email Address]. We may require verification of your identity before processing your request.

8. International Users

Our Website is operated from the United States. If you access our Website from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our Website, you consent to this transfer and processing.

9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children’s Privacy

Our Website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on the Website with the "Last Updated" date revised. Your continued use of the Website after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ascend Amino
2108 N ST STE N

Sacramento, CA 95816
Email: AscendAmino@proton.me

For additional details, please review our Terms and Conditions and Legal & Compliance pages.

By using our Website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.